Ed Poorbaugh
Director Contract Sales and Customer Technology Engagement
- Role
- Director Contract Sales and Customer Technology Enablement at Sysco
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Ed Poorbaugh
At Sysco, leading the charge in contract sales and customer technology enablement, my focus is on driving innovation and streamlining processes to enhance customer satisfaction. With certifications in Salesforce and expertise in Talkdesk Cloud Contact Center, the contribution to developing a new order management system has been pivotal in reducing costs and elevating customer experiences.Collaboration with senior leadership has been key in delivering a technology vision that aligns with Sysco\'s strategic goals. Leveraging a deep understanding of team leadership and manufacturing process improvement, our efforts have resulted in solutions that markedly improve Sysco\'s customer engagement and operational efficiency.
Experience
Director Contract Sales and Customer Technology Enablement
Jul 2023 — Present · Houston, TX, US
Education
The University of New Mexico
Bachelor of Arts - BA, Professional, Technical, Business, and Scientific Writing
The University of New Mexico
Bachelor of Arts (B.A.), English and Environmental Science
1986 — 1993
Skills
- Troubleshooting
- Sap
- Change Management
- Microsoft Sql Server
- Supply Chain
- Integration
- Rpg
- Team Building
- Management
- Leadership
- Project Management
- Sql
- Visio
- Quality Assurance
- Outsourcing
- Sharepoint
- Forecasting
- Software Documentation
- Sdlc
- Solution Architecture
- Business Intelligence
- Requirements Analysis
- Cloud Computing
- Sap Bw
- Itil
- Business Objects
- Active Directory
- Business Analysis
- Program Management
- IT Operations
- Crystal Reports
- Data Warehousing
- Customer Service
- Vendor Management
- Sap Erp
- IT Strategy
- Sap R/3
- IT Management
- Database Design
- Saas
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