Ed Martinez

About Ed Martinez

I am a healthcare technology, product, and operations executive specializing in AI-enabled digital platforms built for regulated, real-world environments. For more than three decades, I have led large-scale initiatives at the intersection of AI application, clinical operations, and enterprise technology, delivering systems that scale reliably across healthcare, wellness, and government settings.My background spans multiple C-Suite leadership roles with direct accountability for platform architecture, product strategy, engineering execution, data governance, and operational scale. I have built and led international teams of engineers, clinicians, and operators, developing secure, compliant digital ecosystems ranging from real-time emergency response platforms to AI-enabled clinical and wellness applications. These platforms have supported millions of patient interactions while meeting strict regulatory, privacy, and safety requirements.What differentiates my work is a focus on applied AI embedded directly into healthcare workflows, rather than experimental or advisory use cases. I am experienced in deploying conversational AI, automation, and data-driven decision systems in environments where trust, explainability, and operational rigor matter as much as innovation. My approach emphasizes outcomes, accountability, and sustainability over novelty.With roots in engineering and deep clinical and operational exposure, I bring a practical lens to digital health transformation. I have helped organizations launch new products, modernize legacy platforms, and build cross-functional teams capable of delivering measurable results at scale.I believe technology should simplify care, not complicate it. My work is focused on building AI-enabled platforms that function reliably in the real world, align with business economics, and earn the confidence of patients, clinicians, regulators, and boards.

Experience

1. Chief Digital Information Officer

   CDR Companies

   Jul 2020 — Present · Miami, FL, US

   Lead the development of digital strategy and operational objectives incorporating patient centric digital front-door, blockchain, analytics, clinical tool technologies, and supporting cloud computing systems for an emergency debris and medical services national provider. Developed and implemented a comprehensive revenue cycle management (RCM) strategy, encompassing patient registration, coding, billing, and collections processes, resulting in a significant reduction in outstanding receivables and a consistent increase in net revenue processing. Responsible for strategic alignment, design, and operational support for all technology, across five separate for-profit companies; inclusive of primary care, mobile clinics and commercial clinical labs. Development of specialized Debris and disaster management systems on Salesforce CRM platform.Recognized speaker on the applied use of AI and automation in government system development, supporting improved operational performance, readiness, and deployment effectiveness in emergency management and public-sector environments.

Education

• University of Miami Herbert Business School

  Master of Business Administration - MBA, Health Care Strategy & Administration

• Herzing University

  Master's degree, Nursing Science

• New Jersey Institute of Technology

  Bachelor of Science - BS, Electrical Engineering