Ed Epps
Field Service Engineer
- Role
- Customer Service Engineer at Bell and Howell
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Ed Epps
Provide the highest level of customer service every day and it will translate to…
Experience
Customer Service Engineer
Feb 2018 — Present · Austin, TX, US
Education
U.S. Air Force Institute of Technology
Avionics Maintenance Technology/Technician
Oklahoma School of Photography
Commercial Photography
Mid-America Technology Center
Diesel Mechanics Technology/Technician
CompUSA Technical Training Center
Computer/Information Technology Administration and Management
1996 — 1997
Skills
- Speech Recognition
- Business Process Improvement
- Customer Satisfaction
- Customer Service
- Strategy
- Technical Support
- Cross-Functional Team Leadership
- Troubleshooting
- Process Improvement
- Solution Selling
- Product Management
- Salesforce.com
- Account Management
- Team Leadership
- Sales Process
- Direct Sales
- Software Documentation
- Customer Relations
- Telephony
- Team Building
- Management
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