Ed Elliott

Vice President of Customer Success @Repair Ondemand

Arkadelphia, AR, US
MOBILE NUMBERS
+12•••••••78

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WORK HISTORY

Mar 2022 — Present

Vice President of Customer Success @Repair Ondemand

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SKILLS

SalesCrmB2bSoftware DevelopmentVehiclesBusiness DevelopmentTeam LeadershipCustomer SatisfactionOperations ManagementManagement ConsultingAccount ManagementSales OperationsCustomer RetentionAutomotiveCustomer ServiceProcess ImprovementNetworkingTeam ManagementDealer ManagementSales ManagementBusiness StrategyAutomotive AftermarketC#.netWarrantyProfitDealersAgile MethodologiesCompetitive AnalysisManagementTeam BuildingTechnical SupportPartsSales ProcessProject ManagementQuality AssuranceAutomobileLeadership

ABOUT ED ELLIOTT

Management and Aftersales professional with expertise in Automotive, Operations, Dealer Developmentand Dealership operations. Highly adept at training employees to meet high levels of customer satisfaction through the use of interactive training techniques and innovative product demonstrations. Instrumental in developing new territories and building strong relationships between dealerships. Exemplary skills in increasing revenue, exceeding goals, reducing costs and increasing productivity across multiple locations by ensuring a strong focus on Technical Support development as well as the bottom line profitability. Ability to manage large projects, motivate staff and achieve all corporate objectives

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