Ed Alcock
Director @Sertis Solutions Ltd
Kingston Upon Hull, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2012 — Present
Director @Sertis Solutions Ltd
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EDUCATION
1993 — 1998
University of Lancashire
BA, BSc, Physics
SKILLS
Call CenterBusiness TransformationPerformance ManagementTeam ManagementOutsourcingStrategyCustomer ExperienceCall CentersProject PlanningWorkforce ManagementStakeholder ManagementTeam LeadershipProcess ImprovementCoachingTelecommunicationsAnalysisService DeliveryBusiness AnalysisForecastingProject DeliveryBusiness Process ImprovementContact CentersResource ManagementSalesforce.com
ABOUT ED ALCOCK
Experienced Media Centre Specialist with a demonstrated history of working in the…
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