Dusunmez
Director, Client Success & Impact @Open Technologies
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WORK HISTORY
Director, Client Success & Impact @Open Technologies
Vancouver, BC, CA
Leading client success and impact at OPEN Technologies, where I oversee the full customer lifecycle across OPEN\'s building decarbonization software and data platforms. My work focuses on retaining and growing client relationships, driving the delivery of energy benchmarking and Building Performance Standards programs (including Building Benchmark BC, Canada\'s largest voluntary benchmarking program), and translating customer feedback and competitive insights into product improvements alongside our Product and UX teams.
EDUCATION
Concordia University
Bachelor of Commerce, Marketing and International Business
HEC Montréal
Masters Degree, Management and Sustainable Development
University of Groningen
Bachelor of Science, International Business
SKILLS
ABOUT DUSUNMEZ
With extensive experience in sustainability and a strong focus on climate strategy and ESG risk management, I have successfully led teams to drive impactful initiatives that align with organizational goals. My background is rooted in optimizing client service delivery and enhancing advisory capabilities, ensuring that clients receive tailored support in navigating complex sustainability challenges. I am adept at identifying strategic opportunities for improvement and implementing innovative solutions, which has resulted in measurable growth and enhanced client relationships. My commitment to fostering a collaborative approach ensures that diverse perspectives are considered in decision-making. I am passionate about advancing sustainability practices and am eager to contribute my expertise to drive meaningful change.
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