Eryn Hernandez

About Eryn Hernandez

Experienced Staff Product Manager and Project Manager with 16+ years of experience who excels in leading cross-functional teams with my strong leadership and excellent problem solving skills. Responsible for establishing an integrated product vision, roadmap, and deliverables for messaging at Twilio.Skills:• Ecommerce Business Strategy and Leadership• Product Ownership• Competitive Analysis• Cross Functional Team Leadership• Strategic Thinking• Process Driven• Customer Focused• Certified Product Owner and Scrum Master• A/B and Multivariate Testing• AgileTechnologies:• Microsoft Office Suite• JIRA• Photoshop• HTML• CSS• Google Tag Manager• Google Analytics• Eloqua• Salesforce• Sitecore• Adobe Audience Manager• Slack• Wordpress• AHA• Basecamp• Tableau• Basecamp

Experience

1. Staff Product Manager, Traffic Intelligence

   Twilio

   Jul 2025 — Present

Education

• DePaul University

  MBA, Entrepreneurship/Entrepreneurial Studies

  2005 — 2008

• Purdue University

  Computer Graphics, Computer Technology/Computer Systems Technology

Skills

• Marketing Research
• Customer Oriented
• Social Media Marketing
• Team Leadership
• Marketing
• Product Management
• Customer Insight
• Team Building
• Management
• Collaborative Problem Solving
• Project Management
• Initiator
• Process Improvement
• Customer Focus
• Competitive Analysis
• Product Development
• Organizing
• Concept Generation
• Analytics
• Business Strategy
• Business Development
• Resource Management
• Product Testing
• Strategy
• E-Commerce
• Training
• Program Managment
• Cross-Functional Team Leadership
• User Experience
• Leadership
• Strategic Planning
• Online Advertising
• Pricing Strategy