Eby Patel
Head of Retail Operations @Talk Direct Leeds Ltd
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WORK HISTORY
Head of Retail Operations @Talk Direct Leeds Ltd
Head of retail operations for Talk Direct, which trades as and Telefonica O2 Franchise. I am responsible for the sales and profit performance of all of Talk Directs retail sites.
EDUCATION
Kirklees College
Accounting
ABOUT EBY PATEL
I am a diligent, result-driven individual with significant education and experience in areas regional management, sales development, customer service, and team building. I am well versed in providing hands-on leadership and overseeing associated functions to include strategic planning, operations management, KPI delivery, continuous improvement, new business development, staff training and development, audit compliance, and relationship management. In addition, I am a strong communicator experienced in leading employees and developing key relationships with diverse clients, colleagues, and management teams at all levels. I have also been accountable for improving internal processes to streamline operational efficiencies, monitoring and reporting on performance to influence management decision-making, and consistently achieving and surpassing all company KPI targets. Further, I am a detail-oriented professional capable of leveraging my relevant academic and industry experience to drive the continued achievement of organisational objectives. I am known as a versatile contributor with experience in all accounting and general management functions, exceptional communication and leadership skills, and a continued commitment to implementing industry best practices.
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