Eby Joseph
Advisor ll, Technical Support @Concentrix
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WORK HISTORY
Advisor ll, Technical Support @Concentrix
Kitchener, ON, CA
EDUCATION
Christ University, Bangalore
Bachelor of Technology - BTech, Mechanical Engineering
Conestoga College
Post Grad, Global Business Management
Conestoga College
Business Analytics, Information Technology
ABOUT EBY JOSEPH
I’m a data-driven professional with a unique blend of technical, analytical, and operational experience across data analysis, business support, reporting, and risk management.I hold postgraduate certificates in Business Analytics and Global Business Management from Conestoga College and have a proven track record of using tools like SQL, Python, Tableau, Excel, and Power BI to gather insights, improve operations, and drive decision-making.My previous roles at LinkedIn, and IBM allowed me to- Analyze trust & safety trends and develop dashboards- Investigate fraud and recommend risk mitigation strategies- Create Excel reports and automate operational tracking- Deliver technical support and resolve customer issuesI’m passionate about using data to solve real-world problems, whether it’s through predictive analytics, process improvement, or clear reporting.I’m actively seeking roles as a Data Analyst, Business Analyst, Reporting Specialist, Risk Analyst, or Customer Support Analyst — where I can contribute to strategic goals, learn, and grow in a collaborative environment.Feel free to connect or message me if you’re hiring or open to a chat about data, analytics, or career opportunities.
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