Ebony Taylor
Project Coordination | Data-Driven Problem Solver
- Role
- Client Svc i (Career Level Band a) at Canon USA
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Ebony Taylor
I’m a tech-savvy professional transitioning from customer support into IT Project Management and Business Analysis. With a strong foundation in client-facing roles and experience using ticketing systems to resolve technical issues, I’ve developed the communication, coordination, and problem-solving skills that make projects run smoothly.I’m passionate about using data to improve systems, processes, and the user experience. My goal is to align business needs with technical solutions while delivering value to both teams and customers. I’m currently growing my skills in project coordination, process improvement, and data interpretation to bridge the gap between end users and IT solutions.
Experience
Client Svc i (Career Level Band a)
Dec 2025 — Present · Washington, DC, US
Education
Prince George's Community College
Business Administration and Management, General
2015 — 2016
Year Up United
Corporate Sales/Customer Service
HOPE Project USA
CompTIA A+, Information Technology
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