Ebony N Wilson

About Ebony N Wilson

I am a senior executive leader with over twenty years of experience driving growth, operational excellence, and exceptional client experiences across multi-unit retail and lifestyle brands, including Tory Burch, Target, Ulta, Lush, and MAC Cosmetics. I specialize in leading complex operations, building high-performing teams, and delivering measurable results that strengthen both customer experience and business performance.Throughout my career, I have:Led multi-store operations and consistently increased sales, including increased sales growth across multiple locations by improving training, service standards, and operational readiness.Built and developed high-performing teams of 70+ associates, creating cultures rooted in accountability, empowerment, and client-focused service.Implemented technology-driven solutions to optimize scheduling, improve inventory accuracy, and enhance operational efficiency.Partnered with corporate leadership to translate KPIs into actionable strategies, driving enterprise-level decision-making and measurable business impact.I am recognized for inspiring teams, elevating client experiences, and executing strategic initiatives that deliver sustainable growth. My approach blends operational rigor, data-informed decision-making, and people-centered leadership to consistently exceed objectives and strengthen brand impact.Passionate about driving growth, developing leaders, and delivering excellence at every touchpoint, I bring the vision, experience, and execution skills required to lead organizations to their next level of success. Let\'s Connect!

Experience

1. General Manager Interim District Manager

   TORY BURCH

   Jul 2021 — Present

Education

• Winston-Salem State University

  BA/BS, Music, Business Management

  2000 — 2004