Ebony Johnson
Product Manager @ The Home Depot | Customer Hero | Certified Tumor Registrar | Relationship Builder | Tech Mentor at Mentor Mesh
- Role
- Product Manager at The Home Depot
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Ebony Johnson
I am a product manager with a customer success and healthcare background. I have a passion for helping people and I am a leader, problem solver, independent thinker, influential voice, and a mentor among my peers. When it comes to building software I am able to gather, understand, and prioritize the needs of stakeholders and customers, assess product opportunities and contribute meaningfully to ideation for new initiatives, and work closely with engineering, commercial and marketing teams to bring impactful solutions to market using Agile methodologies. I write very clear user stories/ PRDs and negotiate trade off decisions during roadmap and sprint planning. I contribute to UAT testing and lead customer demos and trainings. After a product launches, I identify, prioritize, and execute post-launch optimizations and improvements.Previously, at OncoLens I helped to build a multidisciplinary SAAS cancer treatment platform that is a connected, comprehensive cancer care solution for the future of oncology.Currently, at The Home Depot, I partner with Citibank and own the private label credit card experience on the e-commerce website.
Experience
Product Manager
Apr 2022 — Present · Atlanta, GA, US
Education
Armstrong State University
Medical Radiologic Technology/Science - Radiation Therapist
2006 — 2008
Trident Technical College
Associate of Science (A.S.)
2010 — 2011
Skills
- Customer Service
- Training
- Customer Satisfaction
- Computer Hardware
- Management
- Windows
- Microsoft Office
- Sales
- Account Management
- Troubleshooting
- System Administration
- Microsoft Excel
- Recruiting
- Electronics
- Team Leadership
- Analysis
- Access
- Os X
- Mac Os X
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