Ebony Baines

Experience

1. People Business Partner

   Pax8

   Feb 2022 — Present

   Scope of Responsibilities: Leveraged Workday analytics, ADP workforce data, Power BI, and AI‑assisted analytics to identify trends in headcount, turnover drivers, hiring velocity, and manager span of control across the AMER region, supporting ~400 employees and 58 people leaders within a 1,800‑employee workforce. Used AI to accelerate insight generation and pattern recognition across large datasets. •Performance Management Leadership: Delivered strategic performance management guidance across various departments. Utilized AI tools to synthesize performance data, identify early risk indicators, and support cleaner documentation. Coached leaders on real‑time feedback, counseling, and development planning, driving a 5% improvement in conversion outcomes, an 18% reduction in low‑performance cases, and a 12% decrease in potential litigation risk.•People Metrics Analysis & Strategic Insights: Leveraged AI native analytics to provide people leaders with actionable workforce insights, increasing engagement by 10%, improving planning accuracy by 18% through RACI alignment, and reducing regrettable turnover by 12% by identifying skill building stretch opportunities. •Employee Relations: Managed complex employee relations matters—including disciplinary actions, performance management, and EEOC investigations—across multiple departments. Leveraged AI native case analysis and trend insights to support early intervention, reducing litigation risk by 15–22%, increasing employee satisfaction by 10–15%, and improving engagement by 12%. Strengthened leader capability and proactive ER practices, decreasing case recurrence by 18% and improving attendance by 6% in high volume teams. •Change & Systems Management: Supported the transition from ADP to Workday and was a part of a team that helped standardize workflows, trained 1800 employees. This transition achieved 94% employee adoption within 60 days with minimal operational disruption.