Ebony Anderson

About Ebony Anderson

I am a Lead Change Management Consultant and Prosci Certified Change Practitioner with deep experience in digital experience, learning ecosystems, and enterprise transformation. My work spans SharePoint information architecture and design, Articulate Storyline/Rise development, LMS administration, and Workday Learning coordination.I specialize in helping organizations simplify complexity, improve adoption, and create intuitive digital experiences that support how people learn, work, and navigate change. I’m known for bringing clarity to messy systems, structuring content so it’s easy to find and use, and partnering with cross-functional teams to deliver solutions that actually stick.Across every project—whether redesigning a SharePoint site, developing learning content, coordinating LMS operations, or supporting a major change initiative—I focus on making the experience clear, human, and effective.If your organization needs support with digital adoption, learning development, SharePoint experience design, or change enablement, I bring both the strategy and hands-on execution to help teams move forward with confidence.

Experience

1. Lead Change Management Consultant

   Franklin Templeton

   Jun 1999 — Present · NY, US

   Lead enterprise-wide change initiatives focused on digital experience, learning ecosystems, and employee adoption. Support major technology transitions, creation and redesign of SharePoint experiences, coordinate LMS/Workday Learning operations, and deliver clear, organization-wide communication.Key Responsibilities• Lead Prosci-based change management for firmwide technology transitions and process changes.• Oversee SharePoint information architecture and design to improve navigation and content clarity.• Manage the departmental website and ensure accurate, user-friendly content.• Produce a monthly enterprise-wide technology newsletter with clear, engaging updates.• Develop learning content using Articulate Storyline and Rise.• Manage LMS operations, SCORM content, reporting, and troubleshooting.• Coordinate Workday Learning assignments, campaigns, and learning paths.• Support firmwide generative AI training initiatives, helping promote awareness, readiness, and adoption across the organization.• Partner with HR, IT, Communications, and Operations to drive adoption and readiness.• Create communication plans, training materials, and stakeholder engagement strategies.Key Achievements• Supported multiple firmwide technology transitions with change strategy, learning pathways, and enterprise communications.• Improved SharePoint usability and content findability through redesigned IA and navigation.• Increased awareness of new technologies through a monthly newsletter distributed enterprise-wide.• Enhanced digital experience by maintaining a clear, centralized departmental website.• Reduced support tickets by simplifying workflows and creating user-friendly digital experiences.

Education

• Delaware State University

  Bachelor of Science - BS, Biology, General

  1995