Eboni Jones
Cigna/Accredo insurance/Billing Specialist
- Role
- Cigna Billing Specialist at Cigna Insurance Services
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Eboni Jones
Case Manager with a demonstrated history of working in the information technology and…
Experience
Cigna Billing Specialist
Jun 2011 — Present · Orlando, FL, US
Knowledge of prescription drug reimbursement including: insurance plans types, major medical benefits and prior authorization.Conduct outbound call campaigns in order to effectively communicate with various programs entities, including but not limited to programs participants, partners and clients. Determine problems or issues faced by programs participants, partners, and clients and propose solutions for program enhancements.Appropriately update sales force.com to reflect current status of the program participants,including but but limited to all written or verbal communication, issues and applications submissionsMeet or exceed program objectives, including telephone metric goals, application review accuracy abs work attendance Ability to manage multiple project simultaneously Support and contribute to a conductive work environment that encouraged camaraderie, open communication and understanding.
Education
University of Phoenix
Master's degree, Healthcare Administration
2013 — 2013
Southern Technical College
Medical assistant, Primary care
Florida Metropolitan University
BS, HealthCare Adminstration
2002 — 2011
Skills
- Personnel Management
- Clinical Research
- Hospitals
- Human Resources
- Policy
- Data Analysis
- Long Term Acute Care
- Retirement Villages
- Medicaid
- Recruiting
- Healthcare Industry
- Program Management
- Healthcare
- Team Building
- Management
- Health Insurance
- Managed Care
- Data Entry
- Customer Service
- Training
- Employee Benefits
- Pharmacy
- Healthcare Management
- Software Documentation
- Leadership
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