Eren Bilgin

Release Manager @WorkAxle

Montreal, QC, CA

Pioneered the company’s first dedicated Release Manager role, consolidating previously fragmented responsibilities into a single, accountable role and establishing consistent release ownership • Built and maintained a release calendar to align cross-team delivery and communications.• Introduced a feature freeze to stabilize releases and reduce last-minute change risk.• Enabled release-candidate deployments for automated regression testing prior to production.• Established earlier internal and external release-notes timelines and distribution.• Created a rotating Release Engineer program to scale release execution.• Trained backend developers to serve as rotating Release Engineers.• Authored a production deployment runbook to standardize and de-risk deploys.• Implemented and shared industry-standard release metrics • On-time rate, freeze adherence, time to RC build, change failure rate, mean time to restore, defect escape rate• Adapted release processes for SOC 2 compliance and produced audit evidence.• Introduced shift-left testing workflows before merge to improve throughput and reduce QA rework• Defined and operationalized a hotfix process with clear triage and approvals.• Created a rollback process and authored a rollback runbook.

McGill University

Dietetics

Collège Maisonneuve

AEC, Network Administration