Erikka Banks

About Erikka Banks

As an HR professional, I thrive in fast-paced, high-growth environments where I can build culture, develop people, and drive strategy. Currently, I’m a People Manager at Insomnia Cookies, supporting 4,700+ employees across 340 locations, where I lead employee relations investigations, workers’ compensation, unemployment compliance, leadership development, performance reviews, and policy design, all while using survey data to shape departmental goals and boost retention.I began my career at Nordstrom, where I spent 10 years growing from intern to HR Coordinator, supporting the full employee lifecycle from hiring and training to compliance and culture. I later served as Director of Culture at Fitler Club, leading employee and member engagement strategies, building retention-focused programs, and managing a team of program managers and executioners with a data-driven approach to culture. Prior to that, I worked as an HR Business Partner at Jushi Holdings, where I oversaw HR operations across 23 stores during a period of rapid national expansion.Across every role, I’ve built a reputation for balancing strategic thinking with hands-on execution, always centering people in the process. I bring empathy, structure, and clarity to every workplace I touch. If you\'re building something bold and people-centered, I’d love to connect!

Experience

1. People Manager

   Insomnia Cookies

   Nov 2024 — Present · Philadelphia, PA, US

   Manage the scaling and enhancement of Insomnia Cookies\' company culture, focusing on employee engagement across a global team spanning the US, Canada, and the UK, encompassing 4,567 employees and 314 store locations- Advise and lead change management initiatives within business units by thoroughly understanding strategic objectives, to mitigate risks and ensure successful transitions- Conduct thorough investigations as a confidential resource for employees and managers, providing informed advice to business leaders, the Senior Vice President of HR, and Legal Counsel, when necessary- Launched a company-wide engagement survey and progressive discipline training programs to enhance the employee experience, address gaps, and build bench strength, contributing to improvement in engagement scores- Oversee the performance review processes to identify talent needs, risks, and gaps- Serve as the first point of contact for all Workers Compensation and Unemployment Claim Investigations, maintaining a thorough understanding of federal and state employment laws and organizational policies.

Education

• Temple University

  Bachelor's degree, History

  2008 — 2013

• University of Pennsylvania

  Organizational Effectiveness, DiverseForce on Boards, Non-Profit Management