Elizabeth Eb Coyle
Deal Desk Analyst @ Jama Software | Sales Ops Enablement & Process Optimization | Lean Six Sigma Green Belt | Salesforce Certified Associate | Salesforce Admin (In Progress)
- Role
- Deal Desk Analyst at Jama Software
- Location
- Vancouver, WA, US
- LinkedIn followers
- 500 followers
About Elizabeth Eb Coyle
Sales Ops and Deal Desk professional with 10+ years supporting high-growth sales teams building scalable processes, guiding complex deals, and training teams through new SOPs that drive consistency and confidence across the GTM org.Great work starts with clarity, curiosity, and care. I love bringing order to the chaos, creating structure that helps teams move faster, close smarter, and focus on what truly matters: our customers and each other.I’m a connector and a problem-solver at heart, driven by collaboration and a genuine desire to make work simpler, smoother, and more strategic. I believe how we work together matters just as much as what we achieve, and that small, thoughtful improvements can spark lasting impact.I lead with empathy and intention, balancing people and process, strategy and execution. My goal is simple: to create clarity, empower teams, and deliver impact because when people feel supported, great results follow naturally.
Experience
Deal Desk Analyst
Apr 2025 — Present
Built and maintaining comprehensive SOPs across Sales Operations and Deal Desk, embedding linked workflows and guidance in Confluence and Highspot to drive efficiency and consistency at scale.• Created and expanding the Sales Glossary, aligning definitions across Finance, Revenue Operations, and Sales to support cleaner data governance and faster onboarding.• Leading the Discount Hypothesis initiative, collaborating with GTM and Finance teams to analyze trends, model revenue impact, and recommend pricing guardrails that align with margin goals.• Managing quarterly quote refresh cycles, ensuring accuracy, compliance, and readiness for Sales teams ahead of EOQ pushes.• Delivering ongoing Sales Ops enablement, training reps on CPQ updates, renewal processes, and quoting best practices to streamline deal turnaround and improve accuracy.• Partnering with leadership to identify automation and reporting opportunities that support ARR accuracy and forecast reliability.
Skills
- Management
- Microsoft Office
- Sales
- Customer Service
- Microsoft Excel
- Microsoft Outlook
- Leadership
- Customer Support
- Web Chat
- Marketing
- Microsoft Word
- Public Speaking
- Social Media
- Microsoft Powerpoint
- Netsuite
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