Earl Sullivan
- Role
- Senior Solutions Engineer at Cdc Software
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Earl Sullivan
Disciplined and energetic sales engineer with a proven record of strong technical…
Experience
Senior Solutions Engineer
Aug 2021 — Present
CDC Software is a global technology company, operating in a Software as a Service (SaaS) business model. Our integration solutions empower companies to quickly and cost-efficiently integrate their telephony, CRM, and other mission critical contact center systems to provide contact center agents with complete customer data - including name, location, and history - before they even say hello. Highly configurable and supporting all major telephony providers, the platform creates real-time, events-based links - and can be implemented in a cloud, premise, or hybrid environment. Clients of all sizes use CDC Software every day to provide a more productive and more satisfying customer experience.
Skills
- Sales Enablement
- Consulting
- Cross-Functional Team Leadership
- Strategy
- Oracle E-Business Suite
- Crm
- Professional Services
- Saas
- Enterprise Resource Planning (Erp)
- E-Learning
- Enterprise Software
- Business Analysis
- Erp
- Leadership
- Siebel
- Product Management
- Upk
- Itil V3 Foundations Certified
- Software Industry
- Software as a Service (Saas)
- Pre-Sales
- Cloud Computing
- Business Alliances
- Sales Presentations
- Sales Process
- Change Management
- Salesforce.com
- Customer Service
- Solution Selling
- Business Intelligence
- Oracle
- Management
- Software Documentation
- Customer Relationship Management (Crm)
- Software Project Management
- Business Process
- Customer Satisfaction
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