Earlene Wiggins

Customer Operations Analyst

Role: High Touch Operations Manager at Cisco
Location: Raleigh-Durham-Chapel Hill, NC, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Earlene Wiggins

Accomplished and dedicated Operations Manager with comprehensive experience in building…

Experience

High Touch Operations Manager
Cisco
Sep 2019 — Present · Raleigh-Durham, NC, US

Education

North Carolina State University
Bachelor of Arts (BA)
1999 — 2003
North Carolina State University
Master of Business Administration (M.B.A.)
2015 — 2018

Skills

Cisco Ios
Routing
Vendor Management
Cisco Technologies
Unified Communications
Tcp/Ip
Management
Technical Support
Telecommunications
Cisco Call Manager
Vpn
Troubleshooting
Webex
Voip
Salesforce.com
Routers
Cloud Computing
Cross-Functional Team Leadership
Project Management
Wireless
Saas

Contact information

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Work email
•••••@cisco.com
Personal email
•••••@•••••.com
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Current company

Cisco

Information Technology & Services · 91K employees · Founded 1984 · San Jose, CA, United States

Cisco Systems, Inc. is a multinational technology company founded in 1984 and headquartered in San Jose, California. It is recognized as a global leader in computer networking hardware, software, and related services. Cisco pioneered multiprotocol routers to connect different computer networks, evolving into a key provider of enterprise networking solutions that support modern connectivity. The company specializes in a range of networking products, including routers, switches, and Wide Area Network (WAN) technologies. Cisco also offers security solutions, collaboration tools like TelePresence videoconferencing, and observability platforms for network monitoring. Its innovations support Internet Protocol (IP) technology and Internet of Things (IoT) ecosystems. Cisco primarily serves business-to-business clients, including enterprises, governments, and service providers, playing a crucial role in global internet infrastructure.

cisco.com

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