Earl Brown
Manager @Blue Cross Blue Shield Association
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WORK HISTORY
Manager @Blue Cross Blue Shield Association
US
EDUCATION
Webster University
Master's degree, Computer/Information Technology Administration and Management
Allen University
Bachelor Of Science, Business Administration
Webster University
Master of Arts - MA, Human Resources Management/Personnel Administration, General
Webster University
Master of Arts - MA, Information Technology
SKILLS
ABOUT EARL BROWN
About Me: I am an HR and operations leader with over 18 years of experience driving workforce performance, operational excellence, and compliance governance in high-accountability environments.Throughout my career, I have led teams of 40 to 75 professionals while building structured performance systems aligned with enterprise KPIs. I specialize in workforce planning, talent acquisition partnership, onboarding strategy, performance management, and HRIS governance.My teams have consistently achieved strong measurable results, including 90%+ satisfaction metrics, 86% resolution performance standards, 3-second responsiveness benchmarks, and 95% audit compliance under federal guidelines.I have overseen the full employee lifecycle, including hiring, onboarding, coaching, engagement, performance improvement, and succession development. I partner closely with executive leadership to align workforce capacity with business objectives and operational growth.My background uniquely combines Human Resource Management and Information Technology, allowing me to align HR strategy with systems optimization and workflow design. I hold dual master’s degrees in Human Resource Management and Information Technology Management and am currently completing a Doctor of Business Administration with a focus in Human Resources.I am open to executive HR, Talent Acquisition, and Operations leadership opportunities where I can contribute to workforce scaling, culture development, and enterprise performance.
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