Angela J.

About Angela J.

Senior customer delivery leader with 17+ years of experience bringing complex SaaS products to market through disciplined cross-functional execution. I lead large-scale platform migrations, product launches, and multi-stakeholder programs that require alignment across engineering, sales, operations, compliance, and executive teams.My mandate is clear: deliver on commitments, accelerate adoption, and strengthen long-term client trust. I operate at the intersection of strategy and execution — translating commercial objectives into structured roadmaps, scalable delivery frameworks, and measurable outcomes.I’ve led enterprise implementations and ecosystem integrations for public sector partners, modernized legacy platforms, and built governance models that improve retention and reduce delivery risk.Operational excellence is not a support function — it is a growth strategy.

Experience

1. Senior Manager, Customer Delivery

   Kalkomey Enterprises, LLC

   Dec 2025 — Present

Education

• Lamar University

  None, Playwriting, Theatre Management

  2000 — 2002

• University of North Texas

  BA, Creative Writing, Minor in Theater

  2002 — 2010

• Decatur High School

  Distinguished with Honors, Journalism

  1996 — 2000

Skills

• Blogging
• Non-Profits
• Press Releases
• Newsletters
• Editing
• Social Media
• Nonprofits
• Facebook
• Social Networking
• Creative Writing
• Youtube
• Event Planning
• Public Relations
• Video Production
• Marketing Communications
• Community Outreach
• Email Marketing
• Marketing
• Media Relations
• Proposal Writing
• Copywriting
• Grant Writing
• Copy Editing
• Ap Style
• Internal Communications
• Microsoft Excel
• Microsoft Office
• Program Management
• Project Management
• Management
• Volunteer Management
• Social Media Marketing
• Databases
• Research
• Adobe Creative Suite
• Learning Management Systems
• Navision
• Software Training
• Fundraising
• Public Speaking