Eamonn Tracey
Service Delivery Operations Manager @Accenture
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WORK HISTORY
Service Delivery Operations Manager @Accenture
County Dublin, IE
EDUCATION
Trinity College Dublin
Bachelor of Arts (B.A.), English
ABOUT EAMONN TRACEY
A flexible and analytical international Customer Service and Call Centre Manager with 18 years’ experience in the Luxury, Market Research and Tourism/Online Marketing sectors. Proven track record in reducing costs and delivering results through process improvement. Deep knowledge of Quality management for multiple sites and change management for systems, locations and personnel. Broad experience with multi-cultural teams across several locations. A sharp and insightful people manager with strong interpersonal and communication skills. Detail-orientated, self-motivated and resourceful.
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