Elizabeth L.

Process Manager @Portland Bureau Of Environmental Services

Portland, OR, US

I advance executive leadership’s priorities by designing, facilitating, and managing strategic projects and processes- Facilitate leadership governance and decision-making process improvement with relentless follow-through and organized documentation, while targeting capacity building for more meeting time spent on strategic deliberations and well-coordinated communications- Manage the application of the Effective Utility Management (EUM) framework to uplift performance baselining and benchmarking, foundation for strategic planning, extensive focus group engagement, peer organization outreach, and alignment with industry standards- Advance equity and inclusion through ongoing partnerships (e.g. facilitate leadership strategy development, track and report on equity plan progress, collaborate on performance metrics alignment with industry standards and citywide changes, consult on initiatives that embed equity within culture and operations)- Coordinate bureau engagement within the Public Works Service Area and the One Water initiative, as part of the city’s transition to a new form of government, through drafting and executing work plans, communications, analyses, and stakeholder engagements. Initial phase resulted in a successful feasibility study completed under tight deadline and Mayor advancement of the recommendations- Foster a culture of openness, trust, and inclusivity through a facilitator\'s toolkit drawing from social psychology research methods, agile project management, and change management (e.g. design and administer staff focus groups and surveys, conduct lessons learned exercises, craft process maps, synthesize executive summaries of data)- Serve as a peer mentor in multiple venues, through participation in the city’s year-long Pathway to Leadership (P2L) program in 2024 and the Citywide Mentor Program since 2023- Completed LEAD Certification in 2025 (Citywide leadership development program).

Penn State University

Doctor of Philosophy (Ph.D.)

Drew University

Bachelor of Arts (BA)