Enrique A.

About Enrique A.

Over 25 years of experience Empowering Digital Transformation engaging Customers, optimizing Operations, transforming Processes empowering Employees, and improving Customer Experience - CX, User Experience – UE, Customer Success - CS, optimizing User Interface - UI. Lean Six Sigma certification. Hunter and farmer proved track record expanding domestic and international markets directly, and through corporate alliances and channels, defining and identifying new business. Proactive “Hands-on” professional with the ability to listen, question and transform the way we design the customer experience and sell to Consumers, SMEs, and Corporations, from commercial and C level positions.Dynamic, result-oriented, with a strong consulting approach, involved in digital transformation to bring commercial and marketing results in major industries. With extensive experience in Retail, Telecom, Finance, Insurance, IT, Automotive, Food and Beverage, and Public Administration Industries in the Americas and European Regions.Strong Team Leadership and Customer Relationship Skills. Experienced in developing start-ups in new regions or growing markets for established companies. Goal-Oriented and Result based driven. Field Sales Specialist. Hand-on, Boots on the Ground Attitude and Style. Planning, Execution, and Quota/Budget Achievement. Strong Knowledge selling SaaS solutions, and Relationships with Service providers and Large Enterprise Customers, with key contacts in the USA, Spain, Mexico, Brazil, and all Latino American region. Leadership ability to build and drive high-performing teams to overachieve, on-site and remotely, coaching, mentoring, and finding employee satisfaction and management recognition. Fluent in English, Spanish, and Portuguese. Spanish, French and US Citizenship.More than 5 years in time living in Mexico,> 2 years in Brazil & Colombia, and large periods in Argentina, Chile, Peru, Venezuela, Costa Rica & Centro America. 23 years living in USA.Multicultural know-how and business drivers.

Experience

1. Global Export Team Resellers and Final Customers - B2b

   Grainger

   Jan 2023 — Present · Miami, FL, US

   Sales, Operations, and Customer Services Activities with resellers and final Customers.

Education

• Universidad Complutense de Madrid

  PHD ex tesis in Marketing & Commercial

  1991 — 1993

• ESIC Business & Marketing School

  Master's degree, Business Administration and Management, General

• Universidad Complutense de Madrid

  Bachelor Degree Facultad Ciencias de la Información

  1983 — 1998

• IESE Business School

  International Executives Programs Harvard & IESE

  1995 — 1996

Skills

• Business Intelligence
• Telemarketing
• Negotiation
• Marketing Management
• Consultancy
• Cloud Computing
• Solution Selling
• Alliances
• Partner Management
• Finance Sector
• Saas
• International Business
• Latin America
• Account Management
• Telecommunications
• Product Development
• Editorial
• Sales Process
• Professional Services
• Strategic Planning
• Team Management
• Business Management
• International Sales
• Market Research
• Strategy
• Direct Sales
• Management Consulting
• Customer Relations
• Direct Marketing
• Outsourcing
• Team Leadership
• Salesforce.com
• "Go to Market" Strategy with Channels and Partners
• Channel
• Consultative Selling
• Business Strategy
• Management
• Bpo
• Strategy Development
• Cross-Functional Team Leadership