Emmanuel A.
Aspiring Network Engineer | System Support Engineer | Level 2 IT Infrastructure | Terraform & Ansible | M.S. IT with Cybersecurity & Networking Focus
- Role
- Computer Technician at Lenovo
- Location
- High Point, NC, US
- LinkedIn followers
- 500 followers
About Emmanuel A.
AWS Certified Cloud Practitioner and CCNA-certified IT professional with a Master of…
Experience
Computer Technician
Nov 2022 — Present · Whitsett, NC, US
Diagnosed and repaired hardware issues, significantly reducing device downtime and enhancing system reliability-• Performed imaging and configuration of laptops and desktops for deployment to internal teams and external clients-• Troubleshoot technical issues related to hardware and networking, ensuring timely resolution and minimal disruption-• Identified hardware issues caused by component failures using approved diagnostic tools. Associate of the Month – Lenovo | Nov 2024 Perfect Attendance Award – Lenovo | Apr 2025
Education
Christian Methodist Senior High
High School Diploma, Business
North Carolina Agricultural and Technical State University
Master of Science - MS, Information Technology
University of Cape Coast
Bachelor of Science, Information Technology
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