Elizabeth W.

Customer Scrutineer @A2Dominion Group

London, GB

Provide independent reviews and commentary to the Customer Service Committee on policy and regulatory reviews.Work with the Customer Service Committee and A2Dominion staff as part of occasional focus-group sessions to comment, assess and provide feedback on A2Dominion’s customer service, policies and service standards.Constructively challenge to seek assurance that the Group has evidence of its achievement of relevant standards.Help establish the objectives of A2Dominion’s customer service standards and approaches.