Erin Shanahan
Revolutionizing, Empowering, and Driving the Future of Work with Cisco Collaboration | Sustainable Solutions Seeker 🌱 | Women in Tech Advocate 💪🏻 | INTJ 💡
- Role
- Collaboration Renewals Specialist at Cisco
- Location
- Huntsville, AL, US
- LinkedIn followers
- 500 followers
About Erin Shanahan
Hi, I’m Erin.My career has taken me across the revenue lifecycle at scaled organizations where execution and outcomes matter. Along the way, I’ve ranked a top performer in every seat I’ve held, generating multimillion-dollar whitespace pipeline, increasing customer adoption and renewal rates, and strengthening relationships through programs that scale. My philosophy is simple:1. Curiosity Fuels ClarityThe best outcomes start with better questions. I take time to understand business context, desired outcomes, and root causes before prescribing solutions. Curiosity isn’t just a trait; it’s a strategy.2. Action Creates MomentumIdeas don’t move revenue. Execution does. I break complexity into clear next steps, build repeatable frameworks, and move projects forward with urgency and discipline. Progress compounds faster than perfection.3. Relationships Are the Real InfrastructureStrategy and technology evolve, but relationships determine whether anything scales. I invest in genuine partnership, clear communication, and mutual confidence. When people know you listen and deliver, opportunities surface.Outside the office, you can usually find me at the piano or with a guitar in hand, writing songs I’m convinced will top the Billboard Hot 100 one day Core Strengths: Partner & Customer Engagement | Customer Growth & Retention | Risk Mitigation | Sales Strategy | Social Selling | Public Speaking | Pipeline Generation | Data-Driven Decision Making | Cross-Functional Collaboration
Experience
Collaboration Renewals Specialist
Feb 2024 — Present · Raleigh, NC, US
Support commercial accounts across North Carolina, South Carolina, Georgia, and Florida, focusing on renewal lifecycles, risk mitigation, and account growth. Collaborate with partners and customers to identify expansion opportunities, streamline contract management, and address challenges proactively, driving sustainable growth and building lasting relationships. Increased In-Quarter Renewal Rate by 20% upon joining team. FY25H1 - 141% of planFY25H2 - 142% of plan
Education
University of Tennessee, Knoxville
Bachelor of Science in Business Administration, Major in Management & Entrepreneurship with a Secondary Focus in Marketing
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