E. Madhan Kumar
Senior Manager @Vidal Health Insurance Tpa Private Limited
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WORK HISTORY
Senior Manager @Vidal Health Insurance Tpa Private Limited
Chennai, IN
Role: Sr.Manager (Customer Acquisition & Retention)Job Profile: Handling of Corp Account, Broker Management, Retention, Renewals & New business, Customer Care1.Management of broking and direct corporate relationships for sourcing business,2.Preparing monthly plans of business and implementing them for achievement of desired performance field (Health Insurance),3.Managing Team (10 members) and assigning Corporate accounts to monitor, 4.Regularly reviewing overall Corporate claims outstanding to avoid escalation,5.Smoother relationship with Corporate HR’s and Brokers for hassle free Business Renewal,6.Periodically reviewing Business renewals and following with Corp HR & Brokers,7.Handling escalation from internal & External customers (HR’s, Brokers, Insurer & Employee’s/Members),8.Business Presentations when required,9.End to end Client & Claims Servicing
EDUCATION
St.Andrews Higher Sec School.
Secondary Education
Vinayaka Mission's Research Foundation - University
Master's Degree, Chemistry
University of Madras
Bachelor of Science, Chemistry
Vinayaka Mission's Research Foundation - University
Master of Social Science, Chemistry
Madras University, Govt Arts College
Bachelor of Science, Chemistry
Alagappa University, Karaikudi
Master of Business Administration, Business Administration and Management, General
SKILLS
ABOUT E. MADHAN KUMAR
Over 19 Years Of Solid Expertise In Insurance Industry With Demonstrated Records.Corporate Relationship | Claims Management | Client Servicing | Claims Servicing | Broker & Insurer Coordination | Renewals | Claims Specialist in Health, Personal Accident, Life & MiscellaneousCompetency on Claims process Effectively and Error Free,{Health/Medical Claims, Life Claims,(Life Insurance) and Accidental Claims (Personal/group, Death, Loss Of Job, Total / Temp Disablement, etc)}.Strong Professional In Team Handling, Analysis (Reports & Claims) and Co-ordination.
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