Dhanush e
Customer Support & ORM Specialist | Zendesk & Salesforce | ELD & Compliance | Social Media Escalation | 2+ Years Experience
- Role
- Executive - Online Reputation Management at redBus
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Dhanush e
Customer Support and Online Reputation Management professional with 2+ years of…
Experience
Executive - Online Reputation Management
Jul 2025 — Present · Bengaluru, IN
Meet social media quality standards• Provide timely response and effective resolution to a range of customer inquiries/complaints raised on social media. And follow them up to a final resolution.• Resolve conflicts between vendors and customers by helping them arrive at a satisfactory conclusion• Coordinate with internal teams and vendors for closing the issues at the earliest.• Deliver high-class customer service and build customer satisfaction and loyalty.
Education
Periyar University, Tamil Nadu
Bachelor of Computer applications, Computer Applications
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