E. Dawn Kowalski

About E. Dawn Kowalski

Certified Legal Manager managing the business functions as well as the overall operations of a law firm. Reports to the managing partner, and participates in management meetings. In addition to general responsibility for financial planning and controls, personnel administration, identifies and plans for the changing needs of the organization. Financial responsibilities include planning, forecasting, budgeting, variance analysis, profitability analysis, financial reporting, general ledger accounting, cash flow control, banking relationships, trust accounting, payroll, and management of retirement plans. Human Resource Generalist including recruiting, selection, training and development, performance evaluation, salary administration, employee relations, motivation, counseling, disciplining, discharging, benefits administration, workers’ compensation, personnel data systems, and other human resource management functions. Systems Management including systems analysis, operational audits, cost/benefit analysis, records management, office automation, document construction systems, information storage and retrieval, telecommunications, legal practice systems and other systems management functions. Facilities Management including space planning, purchasing, inventory control, records storage, reception/switchboard services, telecommunications, mail, messenger and other facilities management functions. Operations Manager including strategic and tactical planning, business development, risk management, quality control, organizational development, firm planning processes and other general management functions. Marketing including management of client profitability, marketing legal services and enhancing the firm’s visibility and image in the desired markets. Specialties: Knowledge of legal professional service organizations, and experience managing business operations. Professionally Certified by the national Association of Legal Administrators.

Experience

1. Firm Administrator

   Smith Bigman Brock, P.A

   Jul 2000 — Present · Daytona Beach, FL, US

Education

• Warner University

  B.A.

  1998 — 2002