Denton Zukowski

About Denton Zukowski

I help organizations turn strategy into measurable outcomes by guiding teams through…

Experience

1. Service Delivery Manager

   Covetrus

   Feb 2025 — Present

   Transitioned the Sys21 ERP team from a project-driven approach to a product operating model, introducing intake gating, prioritization frameworks, and standardized story/epic templates that improved delivery focus and predictability.• Facilitated cross-team coordination through Scrum of Scrums and stakeholder alignment sessions, improving communication and reducing delivery delays.• Served as Jira Administrator, introducing role-based workflows, automation for sprint/epic forecasting, and Power BI integrations, giving leadership clear visibility into throughput and cycle times.• Established knowledge capture practices in Confluence and SharePoint, reducing onboarding time and mitigating the risk of SME knowledge loss.

Education

• University of South Florida

  Associate of Arts (A.A.)

  2009 — 2012

• University of South Florida

  Bachelors of Arts, Psychology

  2009 — 2014

• St. Petersburg College

  Graduate Certificate, 6 Sigma Black Belt

  2015 — 2016

Skills

• Talent Acquisition
• Data Entry
• C++
• Microsoft Office Suite
• Microsoft Word
• Management
• Microsoft Excel
• Powerpoint
• Training
• Customer Satisfaction
• Critical Thinking
• Ms Project
• Visual Merchandising
• Putty
• Loss Prevention
• Research
• Customer Service
• Certified Scrum Master
• Facebook
• Commercial Lines Coverage
• Leadership
• Networking
• Inventory Management
• Retail
• Javascript
• Project Management
• Csm
• Telephone Skills
• Sql
• Microsoft Project
• Pips
• Router Configuration
• Comptia a+ Certification
• Sales
• Organization
• Merchandising
• Time Management