Dzenita M.

About Dzenita M.

As a Team Lead and Data Analytics Specialist at Mercer, my responsibilities include overseeing onboarding, designing training programs and fostering collaboration within a team of 10+ professionals while also overseeing survey projects.With a Bachelor\'s degree in Marketing, International Business, and Management from the University of Louisville and additional business school training at Hochschule Heilbronn, I leverage skills in generative AI, data cleaning and validation to streamline processes and improve data quality. I am committed to driving innovation and supporting organizational success through actionable insights and effective team leadership.

Experience

1. Team Lead, Training and Recruitment Specialist

   Mercer

   Apr 2023 — Present · Louisville, KY, US

   Oversee the recruitment process, actively sourcing and onboarding new talent, and conduct comprehensive training programs for team members to enhance their knowledge of our processes and surveys• Supervise a team of 10+ professionals, providing mentorship, project guidance, and fostering collaboration to achieve survey goals

Education

• duPont Manual High School

  High School, High School University Magnet

  2009 — 2013

• University of Louisville

  Bachelor's Degree, Marketing, International Business, and Management

  2013 — 2017

• Hochschule Heilbronn - Hochschule für Technik, Wirtschaft und Informatik

  Bachelor’s Degree, Business Management and International Marketing

  2015 — 2016

Skills

• Time Management
• Public Speaking
• People-Oriented
• Spss
• Customer Service
• Access
• Office Administration
• Cross-Cultural Communication Skills
• Creativity Skills
• Critical Thinking
• Problem Solving
• Communication
• Bilingualism
• Cultural Diversity
• Powerpoint
• Microsoft Excel
• Leadership
• Microsoft Office
• Social Networking
• Management
• Cultural Awareness
• Microsoft Word
• Social Media