David Park
Manager at Apple
- Role
- Manager at Apple
- Location
- Madison, AL, US
- LinkedIn followers
- 500 followers
About David Park
Work-Related Skills - Personable Team-builder and leader with passion for change management, development, and training for company and team initiatives- Adept at Human Resources management, Inside Sales management, Solutions Research, Networking and Troubleshooting- Presentation skills for complex ideas and adept speaking to all levels of organization- Experienced with Loss Prevention, Risk Assessment, and Crisis Management- Personable, self-driven, technically-minded remote workforce leader with experience leading team engagement initiatives and remote work recruiting/onboarding.
Experience
Manager
Jul 2017 — Present
Leading Apple’s sales, merchandising, talent, and support operations in Huntsville while ensuring that Apple’s standards and expectations are met. Our process metrics rank in the top 3% of all Apple retail stores worldwide, and our sales and operations teams excelled in customer satisfaction scores over numerous quarters, winning 5 different company-wide accolades.• Supervising Apple’s B2B sales operations in a market with annual revenue of $86M• Responsible for increasing the productivity and efficiency of sales teams and aligning priorities• Implements corporate-level strategies to achieve monthly targets• Responsible for leading a B2B salesforce that recorded 115% year-on-year sales growth, a 35% increase in e-commerce revenue and enjoyed a 97% staff retention rate under my leadership• Championing diversity and inclusion policies to build an inclusive workplace culture and staff• Manages performance and talent• Successfully transitions our staff to work remotely and helping to train a 100% remote workforce.Customer satisfaction scores for our online service scored significantly above the company average.
Education
Birmingham-Southern College
Bachelor of Science (B.S.), Cell/Cellular and Molecular Biology
2006 — 2010
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