Dynell Porterfield
Regional Operations Manager @Comerica Bank
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WORK HISTORY
Regional Operations Manager @Comerica Bank
Lead operational performance, risk mitigation, and compliance across multiple banking centers, ensuring alignment with regulatory standards and internal controls.Spearhead Continuous Process Improvement (CPI) initiatives that enhance governance, reduce inefficiencies, and elevate service delivery.Coach and mentor branch leaders to drive accountability, performance, and cultural competency across diverse teams.Implement risk management frameworks and fraud prevention strategies, leveraging ABA certifications to strengthen operational resilience.Build and sustain strategic partnerships across the region, fostering collaboration and trust with internal stakeholders and external partners.Support change management efforts, including rollout of new policies, systems, and compliance protocols.Monitor KPIs and audit readiness, ensuring consistent achievement of compliance benchmarks and operational excellence.Actively pursuing the Google Project Management Certificate to expand leadership capabilities in project execution and cross-functional collaboration.
EDUCATION
Baker College
Associate's degree
Davenport University
Bachelor of Science - BS
ABOUT DYNELL PORTERFIELD
I bring over a decade of experience leading banking operations, focused on risk…
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