Dymond Shafer

About Dymond Shafer

Dynamic and results-driven Sales and Marketing Manager with more than 17 years of sales, sales management and marketing experience, competitive market share expansion, and customer relationship development. Leverages finely-honed interpersonal and time management skills to successfully manage a team and increase profitability while achieving corporate goals and objectives. Energetic and goal-oriented with a genuine passion for sales strategy and a well-rounded background in supporting a progressive organization in optimizing performance and growth. Astute communicator and presenter adept at establishing rewarding relationships to benefit business growth. I enjoy life no matter what the situation; I am overwhelmed with gratefulness and take nothing for granted! With the tragedies that occur every day around the world; my trials and tribulations often times feel trivial. I feel indebted every day, and use that as fuel for my drive towards success and happiness.

Experience

1. Channel Account Executive

   AT&T

   Sep 2013 — Present · Kansas City, MO, US

   Key Roles and Responsibilities: Act as on-site Field Marketing liaison in Consumer call centers, to deliver and reinforce the Marketing message, and support the field in meeting and exceeding their sales objectives. Responsibilities include coaching center managers and sales representatives on new products, features, enhancements, promotions, pricing changes and other Marketing initiatives. These activities will be in support of sales and service execution, and include role- play and mentoring approach, support of channel sales training, analysis of channel sales and reports for trending results and advice to sales channel on corrective measures.

Education

• Columbia College

  Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services

  2016 — 2019

• Columbia College

  BS, Business Administration and Management, General- Computer Information Systems

  2010 — 2016