Dylan Smith

About Dylan Smith

I am a senior digital and data leader with over a decade of experience advising organizations on how to design, operationalize, and scale enterprise analytics, AI, and decision science capabilities. I currently serve as a Senior Manager in Data & Decision Sciences at Ernst & Young, where I lead global teams delivering AI-enabled solutions embedded in core business operations.My work sits at the intersection of advanced analytics and executive decision-making. I advise C-suite and senior leaders—including CEOs, CMOs, CIOs, and functional executives in Marketing, Branding, Forecasting, Pricing, and Analytics—on translating strategic objectives into actionable digital and analytics roadmaps with measurable outcomes.Across consumer, retail, biotech, automotive, and technology sectors, I have led the design and deployment of customer analytics, forecasting, optimization, experimentation, and generative AI solutions that improve operational efficiency, revenue performance, and customer and employee experiences. While deeply technical in experience, I am equally focused on governance, adoption, and long-term value realization—ensuring analytics capabilities scale beyond pilots into durable enterprise assets.I am well versed in bridging business and technical teams, developing high-performing managers and global delivery teams, and communicating complex analytical concepts to executive audiences with clarity, rigor, and intent.Core strengths include:• Executive advisory & stakeholder management• Digital, data & decision science strategy• Enterprise AI / ML product development• Customer analytics & marketing science• Forecasting, pricing & optimization• Experimentation, measurement & value realization• Program, portfolio & manager-of-managers leadershipOutside of work, I am a classically trained musician, an avid cyclist, and an aspiring tennis player—interests that reinforce discipline, creativity, and a collaborative mindset in my leadership approach.

Experience

1. Senior Manager

   EY

   Jan 2025 — Present · Seattle, WA, US

   Lead global, multi-disciplinary teams delivering enterprise AI, analytics, and optimization programs embedded in core business operations• Advise C-suite and senior executives on data, decision science, and digital strategy across customer analytics, forecasting, pricing, experimentation, and scenario planning• Translate advanced analytics, machine learning, and optimization into scalable digital products with measurable business outcomes

Education

• Eastman School of Music

  Bachelor of Music, Music Performance

  2010

• SMU Cox School of Business

  Master of Business Administration - MBA, Strategy & Entrepreneurship; Business Analytics

  2017

• Southern Methodist University

  Master of Music, Music Performance

  2013

Skills

• Program Management
• Excel Models
• Business Modeling
• Data Analytics
• Community Outreach
• Higher Education Administration
• Nonprofits
• Presentation Skills
• Microsoft Office
• Higher Education Leadership
• Jazz
• Editing
• Music Education
• Orchestral Music
• Business Analytics
• Music
• Business Analysis
• Event Planning
• Classical
• Project Management
• Theatre
• Band
• Nonprofit Organizations
• Music Theory
• Social Media
• Project Planning
• Arts Administration
• Business Process Development
• Chamber Music
• Performing Arts
• Leadership
• Teaching
• Business Process Design
• Higher Education
• Management Consulting
• Concerts
• Team Leadership
• Writing
• Data Management
• Fundraising