Dylan Coetzee
Manager, Client Experience @Cavell Risk, Inc
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WORK HISTORY
Manager, Client Experience @Cavell Risk, Inc
Toronto, ON, CA
Experienced insurance brokerage professional specializing in client relationship management, market negotiation, and end-to-end policy support. I oversee the delivery of high-quality brokerage services by managing client portfolios, executing market strategies, and ensuring timely, accurate submissions, quotes, and proposals. Known for being highly responsive and detail-oriented, I coordinate renewals, billing, and data requests while maintaining strong relationships with both clients and markets.I support business development efforts, contribute to process improvement, and mentor associates to strengthen overall team performance. With a commitment to regulatory compliance, continuing education, and professional excellence, I help mitigate risk and enhance the client experience from start to finish.
EDUCATION
Lazaridis School of Business & Economics at Wilfrid Laurier University
Bachelor of Business Administration - BBA Co-op, Business Administration and Management, General
SKILLS
ABOUT DYLAN COETZEE
A value driven individual focused on sourcing complex solutions and delivering outstanding customer service to all clients. CAIB and CIP licensed.
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