Dylan Greene

Principal Engineer @Medallia

Arlington, VA, US

AI Strategy & Infrastructure: Served as the foremost advocate for AI coding adoption, evaluating and driving the rollout of tools (GitHub Copilot, Augment, Claude Code) for all engineers and contractors. Created tooling for tracking AI tool adoption throughout the company.* Model Context Protocol (MCP) Pioneer: Researched and developed a POC for AI integration using MCP, implementing OAuth support to allow AI agents to securely interface with internal APIs—a key strategic requirement for external partnerships.* LLM Innovation (Ghostwriter): Architected and built \"Ghostwriter,\" an LLM-based tool to generate industry-specific synthetic data for sales demos. This innovation was recognized at the company board meeting for solving a critical pipeline gap.* Developer Experience (Magic Framework): Roadmap owner and principal contributor for \"Magic,\" the core frontend build and testing framework. Led the modernization of 60+ repositories, ensuring improved performance and establishing enterprise-grade standards.* System Reliability (Project Bullet Train): Acted as a key technical lead in a cross-functional initiative to accelerate production delivery. Championed the \"shift-left\" philosophy for defect discovery and coordinated 20 high-impact commitments to increase deployment frequency.* Observability & Monitoring: Engineered RumClient v2, introducing full-stack span tracing from frontend sessions to our backends. Migrated monitoring systems from AppDynamics to Grafana.* CI/CD Optimization: Guided the migration from legacy testing tools to Playwright, implementing parallelization that reduced E2E test run times from 40 minutes to 7 minutes

Stanford University

Stanford Advanced Computer Security Certificate

University of Maryland

Bachelor's Degree, Computer Science