Dylan Sweeney
Associate Application Ops Specialist at Financial Industry Regulatory Authority (FINRA)
- Role
- Senior Associate Desktop Support Specialist at FINRA
- Location
- Queens County, NY, US
- LinkedIn followers
- 500 followers
Experience
Senior Associate Desktop Support Specialist
Jul 2015 — Present · New York, NY, US
Image and deploy PC’s, Mac’s and Surface Pro 3’s for new hires, machine swaps, and/or moves. Supply and set up needed hardware such as docking stations and monitorsCreate, manage, & close tickets in BMC Remedy consoleManage user accounts with SCCM & Active DirectoryPerform on-site troubleshooting on various hardware & software issues
Education
NPower Technology Service Corps
A+ Certification, Information Technology
2013
Skills
- Research
- Technical Support
- Computer Hardware
- Windows
- Public Speaking
- Customer Service
- Powerpoint
- Microsoft Excel
- Networking
- Microsoft Word
- Windows Xp
- Java
- Microsoft Office
- Troubleshooting
- Html
- Windows 7
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