Dylan Sewell
Customer Experience Professional
- Role
- Head of Customer Success at Workyard
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Dylan Sewell
I have 14 years experience in Customer Implementation, Success, and Growth. I have spent my career building teams from scratch and leading them in hypergrowth startup SaaS environments. I have 8 years of experience building new Customer Success and Implementation models from SMB to Enterprise and have seen great success reducing churn and driving revenue retention.
Experience
Head of Customer Success
Apr 2024 — Present · US
Skills
- Product Innovation
- Communication
- Military Logistics
- Customer Retention
- Reporting & Analysis
- Customer Service
- Project Management
- Leadership
- Customer Support
- Budgeting
- Leadership Development
- Business Development
- Long-Term Customer Relationships
- Supply Chain Management
- Sales Management
- Procurement
- Veterans
- Process Improvement
- Strategic Planning
- Team Leadership
- Training
- New Business Development
- Operations Management
- Team Building
- Management
- Account Management
- Microsoft Office
- Sales
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