Dylan Scaff

AI & Automation Program / Solution Lead (Group Manager)

Role: Ai & Automation Program Solution Lead (Group Manager) at Avanade
Location: Austin, TX, US
LinkedIn followers: 500 followers

About Dylan Scaff

I lead AI and automation programs that translate business workflows into scalable, production-ready solutions. My work sits at the intersection of technical program management, solution design, and AI transformation, with a focus on turning ambiguous problem spaces into structured, executable roadmaps.I have led GenAI and intelligent automation initiatives across use case definition, solution alignment, and cross-functional execution with engineering, data, and business teams. This includes designing agent-enabled workflows and integrating AI capabilities into real operational environments.My background combines hands-on automation experience with technical program leadership, allowing me to bridge the gap between technical teams and business stakeholders and drive adoption of AI-driven solutions.

Experience

Ai & Automation Program Solution Lead (Group Manager)
Avanade
Dec 2021 — Present · Austin, TX, US
Led enterprise AI, GenAI, and intelligent automation programs for Fortune 500 clients, owning end-to-end delivery across solutioning, execution, and stakeholder alignment. Acted as a Technical Program Leader with a strong foundation in solution architecture, translating ambiguous business problems into structured, scalable programs across complex environments.• Led multi-workstream AI and automation programs across globally distributed teams, driving roadmap execution, dependency management, risk mitigation, and executive reporting across engineering and business stakeholders• Designed and implemented program governance structures including KPI tracking, milestone reporting, and executive cadences to improve visibility, decision-making, and delivery accountability• Led delivery of GenAI and automation solutions including enterprise chatbots, workflow automation, and agent-enabled use cases to reduce manual effort and improve operational efficiency• Led development of a GenAI-powered chatbot for a global automotive client, accelerating access to safety and compliance information and reducing manual research time• Designed agent-enabled process models for a specialty insurer, redefining FNOL intake and triage workflows to improve consistency, scalability, and decision support• Collaborated closely with solution architects and engineering teams to shape solution design, validate technical approaches, and align AI capabilities with business and data constraints

Education

Plano Senior High School
High School
Purdue University
Bachelor's Degree, Industrial Engineering

Skills

Teamwork
Data Analysis
Microsoft Excel
Powerpoint
Uipath
Leadership
Public Speaking
Management
Robotic Process Automation
Microsoft Office
Blue Prism
Automation Anywhere
Matlab
Microsoft Powerpoint
Business Process Improvement
Customer Service
Project Management
Social Media
Presentation Skills
Research
Time Management
Microsoft Word
Client Relations
Statistics

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Dylan Scaff

Experience

Ai & Automation Program Solution Lead (Group Manager)

Education

Plano Senior High School

Purdue University

Skills

Find verified contacts for anyone on LinkedIn