Dylan Radford
- Role
- Patient Support Lead Office Coordinator at Results Physiotherapy
- Location
- Huntsville, AL, US
- LinkedIn followers
- 500 followers
About Dylan Radford
Digital marketer with proven success in SEO, social media marketing, sales, business…
Experience
Patient Support Lead Office Coordinator
Nov 2020 — Present · Huntsville, AL, US
Worked closely with the Clinic Director to ensure clinic performance goals are met\\\\n• Awarded P.S.L. of the month in March 2021\\\\n• Resolved staffing, referral, and clinical concerns with the District Operations Leader and District Patient Support Lead to optimize billing and enhance patient care\\\\n• Scheduled new and existing patients: obtained pre-certification, authorization, prepared patient charts, and processed discharged charts\\\\n• Ensured complete compliance in regards to patient privacy and other HIPPA-related policies in the clinic\\\\n• Educated in multiple EMR\'s such as TherapySource / Casamba and RainTree\\\\n• Managed and input data such as new patient demographics and insurance information into system accurately and in a timely fashion\\\\n• Maintained log for physician approval of evaluations and re-evaluations\\\\n• Processed medical records requests for active patients\\\\n• Forecasted weekly statistical data by tracking referral and visit information\\\\n• Created supply orders and maintained adequate inventory with regards to clinic budget\\\\n• Composed daily emails that informed other P.S.L.’s of best practices while also boosting employee morale\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Pensacola State College
Associate of Arts - AA, General Studies
2011 — 2013
University of West Florida
Bachelor of Arts - BA, Communication (Advertising Focus)
2013 — 2017
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