Dylan McMerrick
IT Director / Technology specialist, Helping executives understand tech solutions for their business.
- Role
- Director of Information Technology at Cultiva Law
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Dylan McMerrick
I am Pacific Northwest native, and have lived in Portland my entire life. I have worked…
Experience
Director of Information Technology
Jul 2019 — Present · Portland, OR, US
Globally managed several satellite IT locations, maintaining secure and operational corporate infrastructure-Identified issues and resolved problems with hardware and software to improve end-user experience-Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools-Coordinated, managed and prepared RFPs and RFQs for purchasing department, recommending software and hardware specifications-Coordinated with vendors to supply internal software and hardware needs-Developed and implemented short and long-term technology programs to determine performance measurements, outcomes and investment needs-Designed contingency planning, formal training and employee development plan to increase staff quality performance-Facilitated leadership to community and internal staff by conducting technology trainings and workshops-Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services so that we could deliver project requirements, develop solutions and meet deadlines-Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education
Mount Hood Community College
Technical Theatre/Theatre Design and Technology
1996 — 1998
Skills
- Sales Management
- Sales
- Teamwork
- Outlook
- Customer Satisfaction
- Time Management
- Customer Service
- Project Management
- Account Management
- Process Improvement
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