Dylan Lloyd
Education Manager @Mastercard
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WORK HISTORY
Education Manager @Mastercard
US
Oversee the internal enablement program \"In the KNOW,\" enhancing departmental knowledge and optimization- Design and develop scenario-based courses for employees aimed at increasing product knowledge while developing soft skills- Produce, record, and edit podcast episodes that provide employees with industry, business, and technical insights into core Dynamic Yield products- Create AI videos via Synthesia that engage internal and external learners in gaining product knowledge- Host internal forums for teams within the department aimed at developing team specific skills through peer-to-peer learning- Facilitate live, virtual customer training sessions on core products to provide fundamental knowledge on personalization and product functionality- Collaborate with stakeholders to design in-person, hands-on workshops for customers to apply product knowledge to real-life scenarios
EDUCATION
University of South Alabama
Master of Education (M.Ed.)
Southeast Missouri State University
Bachelor of Science (BS)
American University
Master of Science - MS
ABOUT DYLAN LLOYD
I love to discuss adult learning and develop strategies to make learning an experience…
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