Dylan J.
Sr. Support Engineer
- Role
- Sr Support Engineer at RTA: The Fleet Success Company
- Location
- Glendale, AZ, US
- LinkedIn followers
- 500 followers
About Dylan J.
ServiceNow Administrator: Expertise in HRSD, ITOM, ITSM, App Engine Studio & Change. Programming & Scripting: Developed and implemented solutions using JavaScript, ServiceNow GlideScript (Business Rules, Client Scripts, UI Policies, Catalog Client Scripts, Script Includes, UI Actions), integrated systems via API REST Messaging, & automated tasks with JSON, HTML, CSS, Python, Java, Shell, and PowerShell scripting. ITIL: Hands-on experience managing IT services throughout their lifecycle, including service strategy, design, transition, operation, & continual service improvement.
Experience
Sr Support Engineer
RTA: The Fleet Success Company
Mar 2026 — Present · Glendale, AZ, US
Education
Amazon Web Services
Cloud Practitioner Essentials (CPE)
ServiceNow
Administration Fundamentals
ServiceNow
Certified System Administrator (CSA), In Progress
Rio Salado College
GED
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