Dylan E.
- Role
- Information Technology Specialist at Black Box
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Dylan E.
Results-oriented Information Technology Operations Manager and distinguished U.S. Army…
Experience
Information Technology Specialist
Sep 2021 — Present
Responsible for providing network and IT infrastructure support, physical layer troubleshooting, desktop support as it relates to desktops, switches, routers, and other network communication equipment at our client’s location. Performing first and second level problem diagnosis through to resolution including communicating, tracking, reconciling, and documenting the cases accurately within designated guidelines (SLAs).
Education
Southern New Hampshire University
Associate of Science - AS, Cybersecurity
Quitman High School
High School Diploma, General Studies
1993 — 1996
US Army
Army Cyber Operational Planning Course, Cyberspace Operations
2015 — 2015
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