Dylan Colgin

Business Analyst at CGI Federal | William and Mary Alum

Role
Business Analyst at CGI
Location
Arlington, VA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Dylan Colgin

As a Business Analyst at CGI Federal, I focus on delivering client-centric solutions that…

Experience

  1. Business Analyst

    CGI

    Jun 2023 — Present

    Project: Administrative Office (AO) of the US Courts Momentum Software Upgrade-Developed and documented 1,300+ test cases in Excel to support system testing preparation-Served as the primary liaison for the Vendor Management module during User Acceptance Testing (UAT) Support, managing critical tickets, facilitating client work sessions, and personally troubleshooting reported issues-Utilized SQL queries to analyze Momentum system data and compare front-end report outputs for accuracy and consistency-Resolved 25+ customization, backpatch, and enhancement tickets in JIRA by analyzing prior Momentum versions and verifying fixes in the latest build-Executed 5 complete rounds of system testing with 75+ test cases per round-Resolved 25+ User Acceptance Testing tickets across all severity levels, ensuring timely closure and documentation of client-reported issues-Composed and distributed comprehensive meeting minutes and deliverables related to UAT implementation and timeline discussions, capturing key decisions, action items, and client inquiries.

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Dylan Colgin — Business Analyst at CGI in Arlington, VA, US | Unifers