Dylan Andersen

About Dylan Andersen

At my core, I\'m an educator, a people mover, and a teammate. With a deep background in sales & technology, higher education, and leadership, I thrive most at the intersection of all things service-related - especially when it comes to my colleagues, my customers, and my clients.

Experience

1. Senior Solution Engineer, Agentforce

   Salesforce

   Feb 2026 — Present

   Agentforce is the only enterprise agentic AI solution that elevates every experience by bringing together humans, applications, AI agents, and data. Now any company can safely deploy agents that work for their customers, suppliers, and employees 24/7. Teams can manage the complete agent development lifecycle with a robust set of tools to build, test, deploy, manage, and orchestrate AI agents at scale.

Education

• San Francisco State University

  Bachelor’s Degree, English Education (Linguistics)

  2010 — 2014

• California State University, Long Beach

  Master's Degree, Linguistics (TESOL)

  2014 — 2016

Skills

• Linguistics
• Applied Linguistics
• Esl
• Discourse Markers
• Eld
• Tesol
• Research
• Corpus Linguistics
• Cognitive Linguistics
• Semantics
• Morphology
• Syntax
• Phonology
• Computational Linguistics
• Youth Mentoring
• Academic Tutoring
• Microsoft Office
• Powerpoint
• Time Management
• Teamwork
• Microsoft Excel
• Microsoft Word
• Critical Thinking
• Inventory Management
• Customer Satisfaction
• Teaching
• Higher Education
• Statistics
• Tutoring
• Editing
• Data Entry
• Curriculum Design
• Curriculum Development
• Educational Assessment
• Discourse Analysis
• Peer Tutoring
• Mentoring