Dy Victoire
Superviseur Cheffe d Équipe @Urban Planet Fashion
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WORK HISTORY
Superviseur Cheffe d Équipe @Urban Planet Fashion
QC, CA
EDUCATION
ISCAE - Institut Supérieur de Commerce et d'Administration des Entreprises, Yamoussoukro
Brevet de technicien supérieur (BTS), Gestion Commerciale et Marketing
ESTC
Licence professionnelle, Ressources Humaines et Communication
ABOUT DY VICTOIRE
Sales Representative | Customer Service Agent | Client Experience EnthusiastWith 4 years of proven experience in sales and customer service, I thrive on turning every client interaction into an opportunity to build lasting relationships, drive revenue, and deliver outstanding experiences.What I bring to the table - Skilled in client retention strategies and sales development- Experienced in CRM management and order/complaint processing- Strong ability to prospect, grow, and manage client portfolios- Clear and professional communicator — written and verbalMy edge- Naturally proactive, organized and solution-oriented- Known for my warmth, diplomacy and active listening- A true team player who thrives in fast-paced environments- Committed to exceeding both client and business expectationsWhether it\'s closing a sale, resolving a concern, or building trust with a client — I show up, I deliver, and I make it count.
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